Customer Advocate in Hamburg/Buffalo and New England

We currently have an opportunity for a Customer Advocate in Hamburg/Buffalo and New England. We have a position to provide comprehensive administrative support and customer service to national customers and Director, Customer Advocacy.

This position will be the “point of contact” for escalated service issues and maintain the customer’s goodwill by facilitating the highest level of customer satisfaction.  A candidate must have strong administrative skills, excellent communication skills, both verbal and written along with the ability to manage multiple priorities in a fast-paced environment.  This role will also assist with project management support including planning, implementation and tracking of projects. Ideal candidates will also have advanced reporting & data analysis skills.

Expectations and Responsibilities:

Other duties as assigned that fulfills the mission and abide by the values to ensure the success of the company.

Requirements:

Preferred, but not Required:

Job Type: Full-time

If interested, please email your resume to: careers@brownsecuritysolutions.com.

Due to the nature of Brown Security Solutions business, all qualified candidates will be subject to a criminal background, drivers and drug pre-employment screening.

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